Need help with an item?
If your item arrives damaged, has a print issue, or is not the item you ordered, please email support@dropixeler.com so we can review the issue.
What to include
- Your order number.
- The name of the affected item.
- A description of the issue.
- Clear photos of the item and the affected area.
Before sending anything back
Please contact us first so we can review your request and provide instructions for the next steps.
Questions about a refund or exchange?
Contact support@dropixeler.com with your order number and your question. This page explains how to contact our support team; it is not a return and refund policy.